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How texas189 Handles Your Personal Data

Your personal data belongs to you — this Privacy Policy explains exactly what texas189 collects, why we collect it, and how we keep it secure across every account…

No third-party data salesDANA, OVO, GoPay & QRIS transaction privacyAccount-level encryptionAccessible data request processIndonesia-based support contact

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What Data We Collect and Why

texas189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with texas189, we collect the details you provide at registration — name, email address, date of birth, and your chosen payment method, whether that is DANA, OVO, GoPay, or QRIS. We also record transactional data tied to each deposit and withdrawal

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so we can verify payments and resolve disputes quickly. Device identifiers and session logs are retained for security auditing and to detect unauthorised access attempts. All data collection and processing depends on local law; we apply only what is necessary to run your account safely and
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to comply with applicable financial-verification requirements in the Indonesian market. We do not collect data for advertising profiling.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Reach Our Privacy Team

If you have a question about your personal data, want to request a copy of what we hold, or need to flag a data concern, our privacy support team is reachable every day. We aim to acknowledge all data-related requests within 24 hours and resolve them within seven business days. You can reach us through the channels below, and our agents in Makassar and across Indonesia are available from 08:00 to 23:00 WIB.

Team online

Live Chat

Start a live-chat session directly from your account dashboard. Our agents can pull your data profile summary, confirm what we hold, and log a formal data-deletion or correction request on your behalf.

Email Support

Send a written data request to our privacy inbox and receive a logged response within 24 hours. Include your registered account email so we can match your identity before accessing any stored records.

Ticket System

Open a support ticket tagged 'Data Request' inside your account settings. This creates a reference number you can track, ensuring your privacy query is never lost in a general queue.

DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy

From the moment you submit your first QRIS or GoPay deposit, every data point we hold about you is protected by the practices described below.

Encryption at Rest and in Transit

All account data — including payment records for DANA, OVO, GoPay and QRIS — is encrypted using AES-256 at rest and TLS 1.3 in transit. No readable personal data travels across our network without this protection layer active.

Cookie Usage and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can manage or withdraw cookie consent at any time through the cookie preference panel in your account settings.

Payment Data Isolation

Your DANA wallet number, OVO phone reference, or GoPay account identifier is stored in an isolated payment vault — it is never written to the same database table as your game history or browsing logs, reducing exposure in any single-system event.

Data Retention Limits

We keep active account data for the duration of your account plus a post-closure retention window required by financial regulations, after which records are permanently deleted. You can request early deletion of non-essential data at any time where local law permits.

Access Requests and Corrections

You have the right to request a full export of the personal data we hold on your account. If any detail is incorrect — such as a name spelling or registered contact number — submit a correction ticket and we will update it within seven business days.

Third-Party Data Sharing Policy

We share data with payment processors like DANA and OVO only to complete your transaction. We do not share your data with advertisers, data brokers, or marketing aggregators. Any processor we use is contractually bound to our data-handling standards.

Your Privacy Policy Questions, Addressed

Below are the questions we receive most often about how texas189 manages personal data in Indonesia. If your question is not answered here, open a live-chat session and our team will respond the same day.

We collect your full name, email address, date of birth, and the phone number linked to your payment method — such as your OVO or GoPay number. We also record the device type and IP address used at the time of registration for security verification purposes.

Payment identifiers are stored in an isolated vault separate from your account profile. DANA wallet references and QRIS transaction codes are encrypted and accessible only to our payment-verification team for dispute resolution or fraud investigation.

Yes. Submit a data-access request via live chat or email support and we will compile a full export of your account data within seven business days. The export includes registration details, transaction history, and session logs attached to your account.

Open a support ticket tagged 'Data Deletion Request' in your account settings. We will process non-essential data removal promptly; some financial-transaction records must be retained for a regulatory window, but we will confirm exactly what is kept and why.

We share data only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your transaction. We do not sell, rent, or pass your personal data to advertisers or data brokers under any circumstance.

After account closure, we retain financial-transaction records for the period required by applicable regulations, depending on local law. All other data — browsing history, preferences, device logs — is deleted within 30 days of the closure request being confirmed.

Submit a correction request through the support ticket system or via live chat. Provide the current detail and the corrected version; our team will verify your identity against your registered payment method and update the record within seven business days.

How texas189 Handles Your Personal Data

How to Reach Our Privacy Team

Live Chat

Email Support

Ticket System

Six Ways We Protect Your Privacy

Encryption at Rest and in Transit

Cookie Usage and Control

Payment Data Isolation

Data Retention Limits

Access Requests and Corrections

Third-Party Data Sharing Policy

Your Privacy Policy Questions, Addressed

01 What personal data does texas189 collect when I register?

02 How is my DANA or QRIS payment data stored?

03 Can I request a copy of all the data you hold about me?

04 How do I ask texas189 to delete my personal data?

05 Does texas189 share my data with any third parties?

06 What happens to my data if I close my account?

07 How do I update incorrect personal details on my account?

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